Server downtime

Discussion in 'News' started by ItsHarry, Apr 20, 2014.

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  1. ItsHarry

    ItsHarry Owner Staff Member Owner

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    Our host Staminus is having problems with a fiber outage, they have been trying to fix it for the past twelve hours. There unfortunately is nothing we can do to speed up this process. We know how frustrating downtime can be, we are just as frustrated as you guys, the server will be back up as soon as possible.

    After twelve hours, both their website and our servers are still offline. It was my understanding that our servers were being hosted at a Tier 3 data center, which means redundancy is required (Duplication of critical components as a form of backup). We are thinking about switching to another host, as this is simply unacceptable. We were already dissatisfied with Staminus for other reasons I don't want to go into detail about (Support and over sensitive DDoS protection).

    End of rant

    Update #4:
    We have migrated to another host, this should improve uptime and performance.

    Update #3:
    Server is back up!

    Update #2:
    Looks they finally found the issue after 24 hours, now to wait till they actually fix it.. Remember, this issue shouldn't even have happened as they claim to be a Tier 3 data center, which requires redundancy.
    https://twitter.com/JerryAndHarry/status/457948752272437249

    Update #1:
    At this point, we know just as little as everybody else. Staminus' website is down and the only form of communication is their Twitter: https://twitter.com/StaminusComm
     
    Last edited: May 13, 2014
  2. KokichiOma

    KokichiOma Ultimate Supreme Leader Donator

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    Any idea of when it'll be up, or?
     
  3. Individualisten

    Individualisten El Duce Donator

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    you should change host i think if it dosent work in the next week or so
     
  4. Animoes

    Animoes

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    Thanks for letting the people know why the server is down.
     
    devvnec and Unit_526 like this.
  5. Mcc457

    Mcc457 ⭐⭐⭐⭐⭐

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    12 hours for downtime in a paid service is rather unacceptable.
     
    devvnec, Odi, thats_my_nam3 and 5 others like this.
  6. henrykvdb

    henrykvdb

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    When are you going to change host? (wanne play again ^-^)
     
    samstargirl likes this.
  7. Andrew Sheehy

    Andrew Sheehy GeckoThug/HeroBrine

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    I had been wondering what the down time was about. Thanks for the update. So much easier knowing, or at least partially knowing what's wrong. And yes, this is not the first time I have heard people complaining about Staminus. That is totally unacceptable on their account, as it is very shoddy work, especially when dealing other people's servers, and customer base.
     
  8. Deletethispls

    Deletethispls Delete me pls Donator

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    [​IMG]
    Will all our saves be, saved?
    Worked so hard on OITC,Skyblock and survival.
     
    Last edited: Apr 20, 2014
  9. TailsPlaysMC

    TailsPlaysMC

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    WHEN HARRY DIS IS THE WORST EASTER EVER :( well for minecraft lol
     
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  10. jonkerbeb

    jonkerbeb I'll be back sometimes to check in :) Donator

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    D: I was supposed to record on the server today.
     
  11. _bobicusxx_

    _bobicusxx_

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    Harry I just bought VIP and Perks and i need to check if i have got it but now that the server is on downtime does that mean it got canceled??
     
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  12. Kritt

    Kritt Bored Donator

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    Thanks for letting us know. I'm sorry about the whole thing for you. I have an idea of how frustrating this stuff can be. I hope you get it all done soon for your sake. Good luck with the whole thing!
     
  13. jonkerbeb

    jonkerbeb I'll be back sometimes to check in :) Donator

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    You should still have it because (I believe) that donations and stuff like that are stored in some database the moment you buy it, so you should be good.
     
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  14. _bobicusxx_

    _bobicusxx_

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    Thanks but I'd like Jerry or Harry to reply to double check :P
     
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  15. _bobicusxx_

    _bobicusxx_

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    It should do as its stored on your computer and if you go to players in you MC Server folder it will come up with e.g NSE466(fgt).dat and there it stores your saves so once he changes host if it does not transfer he can copy and paste it over :P if that makes sense! :D
     
  16. TheHolyRobber

    TheHolyRobber Donator

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    good thing I host all my servers on private machines xD I never use hosts
     
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  17. ItsHarry

    ItsHarry Owner Staff Member Owner

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    No worries, your purchase will be processed once the server is back up.

    Well, we would have to spend $10000 on just the machines then
     
  18. _bobicusxx_

    _bobicusxx_

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    Harry I just bought VIP and Perks and i need to check if i have got it but now that the server is on downtime does that mean it got canceled??
     
  19. Sevalla

    Sevalla

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    Thanks for filling us all in C: I can't imagine how frustrating this must be for you guys. Hope the server is back up and running soon! :)
     
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  20. _bobicusxx_

    _bobicusxx_

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    Ok thanks
     
    amboyscout likes this.
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