Herobrine rank not showing

Discussion in 'Report Bugs' started by Raythegamer, Nov 29, 2013.

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  1. Raythegamer

    Raythegamer TheLegend69 Donator

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    IGN:Raythegmer
    Bug:Herobrine rank not showing
    (The store said to wait for 10 minutes.But I didn't get it after 10 minutes
     
  2. Thomas

    Thomas Guest

    Try re-logging into every server so your rank updates
     
  3. RockoR

    RockoR new bagel

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    Some times the ranks take a little more time to show up. Here is a good option for you to do.

    1. To make sure the purchase has failed, and the rank has not been delivered, wait 2 to 3 days.

    2. If you have not received it in the alotted time, you need to find your purchase "receipt", you could ask your parents for it, it could be an email, take a screenshot, or a code, but there should be one. Just grab any proof you can that signifies you have purchased.

    3. Email a report/complaint to:
    info@itsjerryandharry.com

    About your rank, and attach with it the proof/code number, to show that you have payed for it, but have not received.

    From then on, you wait until they respond.
     
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  4. Raythegamer

    Raythegamer TheLegend69 Donator

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    Ummmm.....thanks
     
  5. RockoR

    RockoR new bagel

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    Sometimes the ranks take time, but if they don't come in 3 days, it means it bugged out or failed.

    If that happens, just follow my instructions and they will get your rank.
     
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  6. Raythegamer

    Raythegamer TheLegend69 Donator

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    Thank you very much for the help! :)
     
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