Android/Whatsapp help

Discussion in 'Off-Topic / Spam / Memes' started by Fawn, Jun 20, 2015.

  1. Fawn

    Fawn as if

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    everytime i open whatsapp the app appears on screen for like 1-2 seconds then it crashes with the message "unfortunately, whatsapp has stopped working".
    i tried opening it many times but it doesn't work. what do i do
     
  2. Warden

    Warden Donator

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    The best thing to do is to go into settings, apps, look for whatsapp and press force stop, this will stop the application completely but won't clear your data.
     
  3. Fawn

    Fawn as if

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    doesn't work
     
  4. Warden

    Warden Donator

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    Have you tried reinstalling the application or applying any needed updates?
     
  5. Fawn

    Fawn as if

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    i updated everything
    but won't reinstalling remove all conversations?
     
  6. Harold

    Harold Shiner Donator

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    I don't think so. Since it runs off an account it's like Skype or anything like that, your contacts should be saved.
    Maybe I'm wrong, sorry if I am.
     
  7. Warden

    Warden Donator

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    It will, but it's the only possible way of thought, I had to reinstall an application when I had the same problem as you and the app has worked fine since.
     
    Harold likes this.
  8. teitan

    teitan ‏‏‎ Donator

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    I know this is a stupid suggestion, but have you tried restarting your phone?
     
  9. Fawn

    Fawn as if

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    yep, many times
    didnt work