My plots bud

Discussion in 'Report Bugs' started by Cylix, May 20, 2017.

Thread Status:
Not open for further replies.
  1. Cylix

    Cylix

    Messages:
    4
    Likes Received:
    0
    Your username:iiCylix

    In which minigame/server does the bug occur: Creative 1

    Detailed description of bug: Okay, so a while back I bought me some plots on Creative 1, and I still haven't gotten them... I thought they'd come within time but I paid money and didn't even get anything from it. I'm hoping you can fix this please because I have been waiting since like November maybe and I still have yet to receive them. Please fix this!
     
  2. Stolas

    Stolas waffles > pancakes Donator

    Messages:
    2,158
    Likes Received:
    3,329
    Minecraft:
    sugarish
    You should probably PM Jerry or Harry, I am sure they can help you with your purchase as long as you have a receipt or some evidence that shows that you have purchased them.
     
  3. j0sef

    j0sef resigned Donator

    Messages:
    1,534
    Likes Received:
    2,816
    dreamvlle likes this.
  4. Cylix

    Cylix

    Messages:
    4
    Likes Received:
    0
    I know for a fact I paid for them
     
  5. kedio

    kedio Donator

    Messages:
    563
    Likes Received:
    1,061
    If the order hasn't come yet, E-Mail info@itsjerryandharry.com, but make sure you have proof you purchased it, like a receipt.
     
  6. Stolas

    Stolas waffles > pancakes Donator

    Messages:
    2,158
    Likes Received:
    3,329
    Minecraft:
    sugarish
    Knowing for a fact is not evidence if your purchase, @Squid has already informed you where you will find your receipt.
     
  7. Cylix

    Cylix

    Messages:
    4
    Likes Received:
    0
    I purchased this a while back, I'm not sure if I can find it as I didn't make an account until today, but i'll try.
     
  8. Stolas

    Stolas waffles > pancakes Donator

    Messages:
    2,158
    Likes Received:
    3,329
    Minecraft:
    sugarish
    You didn't need a forum account to make a purchase, it should be located in the mailbox where you linked your email to your purchase. If it's not there then I don't know if there is anything I can do other than tell you to PM (if you don't know how I can gladly give you instructions) Jerry or Harry.
     
  9. kedio

    kedio Donator

    Messages:
    563
    Likes Received:
    1,061
    You didn't need a forums account to E-Mail them, or make a purchase on the server. You just need a Minecraft Account.
     
  10. Stolas

    Stolas waffles > pancakes Donator

    Messages:
    2,158
    Likes Received:
    3,329
    Minecraft:
    sugarish
    Technically incorrect as you can make a purchase for everyone, but getting back on topic, if you need help here are the instructions to PM someone:
    Locate the "Inbox" button on the top right corner of your screen.
    Screen Shot 2017-05-20 at 17.51.17.png
    Press it, and then locate the "Start a New Conversation" button near the top of your screen.
    Screen Shot 2017-05-20 at 17.51.31.png
    Then add either Jerry or Harry as a participant (although I advise you don't add both of them).
    Screen Shot 2017-05-20 at 17.52.38.png
    And then shoot them a message of the issue and the receipt.
     
  11. ItsHarry

    ItsHarry Owner Staff Member Owner

    Messages:
    9,372
    Likes Received:
    23,362
    Minecraft:
    ItsHarry
    Situation is being handled
     
    tence3000 likes this.
Thread Status:
Not open for further replies.