I donated, but I got none of the items.

Discussion in 'Report Bugs' started by JoeBfLyin_, Aug 31, 2016.

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  1. JoeBfLyin_

    JoeBfLyin_ *Is thinking of stealing your food*

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    I donated $21.50, hoping to get all of the items I wanted, payed through PayPal, and now I've been waiting for a while.. I have the transaction ID...

    Anyone please, help?
     
    JoeBfLyin_, Aug 31, 2016
    #1
  2. n00bhouse

    n00bhouse Donator

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    When did you purchase your items?
     
    n00bhouse, Aug 31, 2016
    #2
  3. JoeBfLyin_

    JoeBfLyin_ *Is thinking of stealing your food*

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    15 minutes ago, and havent had anything given to me..
     
    JoeBfLyin_, Aug 31, 2016
    #3
  4. n00bhouse

    n00bhouse Donator

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    It takes up to 1 day to recieve purchased items.

    Question answered?
     
    n00bhouse, Aug 31, 2016
    #4
  5. JoeBfLyin_

    JoeBfLyin_ *Is thinking of stealing your food*

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    Are you serious?.... Other servers take less than 2 minutes...
     
    JoeBfLyin_, Aug 31, 2016
    #5
  6. n00bhouse

    n00bhouse Donator

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    It can take up to one day, I phrased it a bit wrong.
     
    n00bhouse, Aug 31, 2016
    #6
  7. JoeBfLyin_

    JoeBfLyin_ *Is thinking of stealing your food*

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    mm Alright... this is inconvenient
     
    JoeBfLyin_, Aug 31, 2016
    #7
  8. Kaiiven

    Kaiiven Donator

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    This is not a bug. Sometimes it takes longer for items to come through. If you don't receive your items within 24 hours, please email: info@itsjerryandharry.com and provide evidence of your purchase.

    /c
     
    Kaiiven, Aug 31, 2016
    #8
    katlynn likes this.
  9. ItsHarry

    ItsHarry Owner Staff Member Owner

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    I want to clarify a misconception, payments usually take less than 5 minutes to process. It only takes longer if you used an eCheck payment which can take 8 to 10 days to process.

    You may have to re-log for certain changes to take effect though, like when buying a rank.

    If you do not receive your items after a couple of hours, then email info@itsjerryandharry.com.
     
    ItsHarry, Aug 31, 2016
    #9
    bluetrashbag, KaiserVenom, Jacob_ and 2 others like this.
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