well in factions i bought rank vip but i didnt get it yet can someone please help thx (btw my minecraft name is gokudball) im donater
Sometimes you may have to wait a bit for your donation perks to appear. If after a long time (maybe like 24 hours) and your perks don't arrive, then email info@itsjerryandharry.com and tell them your problem.
Just a reminder when/if you e-mail them you need some kind of proof that you did purchase the rank. Like the receipt.(: