Can't Log In

Discussion in 'Report Bugs' started by ItsLemon, Jul 11, 2017.

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  1. ItsLemon

    ItsLemon (´・ω・`) Donator

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    Your username:ItsLemon

    In which minigame/server does the bug occur:(Can't Log in)

    Detailed description of bug:I can't log in to the server. As you can see someone is using my account. I re log in after a while. But it still fail to connect to the server.
    b.png
    Therefore, I use my 2nd account to take a look. I find that I am online in Farmking. c.png
    Staffs, help me kick that hacker. I am afraid that he/she will hack the server with my account.
    (I don't want to get ban) Thanks. :D
     
  2. Username

    Username Donator

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    Change your Mineraft password, someone may have hacked into your account and is using it to play on the server. This is quite common, and someone may not have actually hacked into your account. Just wait a few minutes to see if it fixes itself, if not then it's most likely someone else who has access to your account.

    Change your password here: https://account.mojang.com/
     
  3. ItsLemon

    ItsLemon (´・ω・`) Donator

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    I changed my password but I still cannot connect to the server.

    (Edit: Same Reason)
     
  4. Stolas

    Stolas waffles > pancakes Donator

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    @ItsHarry @ItsJerry

    Before this gets out of hand

    Edit: I suggest a staff member kicks the other player.

    In addition, make sure you’re not logged in on MineChat or have another Minecraft open already.
     
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  5. ItsLemon

    ItsLemon (´・ω・`) Donator

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    Ok. I log out all my Minecraft.
     
  6. Stolas

    Stolas waffles > pancakes Donator

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    Try restarting your PC, router and other electronic devices.
     
  7. Kaiiven

    Kaiiven Donator

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    Are you on now?
     
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  8. ItsLemon

    ItsLemon (´・ω・`) Donator

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    Still cant log in
     
  9. Stolas

    Stolas waffles > pancakes Donator

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    That means that they’re not in your house, or you’re not connected to the same network.

    I ask that a Mod+ does an IPCheck.
     
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  10. ItsLemon

    ItsLemon (´・ω・`) Donator

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    Ok, Thx
     
  11. Stolas

    Stolas waffles > pancakes Donator

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    Okay.

    Harry will most likely ban your account until that person has closed out of Minecraft.

    Edit: Maybe an IPBan will be the solution, but they will only be able to login to the servers they’re not logged into if this happens.

    You said that you changed your password, since you did, they can still use your account until they log out of Minecraft.

    You won’t be able to log onto the server until then. I suggest you be patient.
     
    Last edited: Jul 11, 2017
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  12. ItsLemon

    ItsLemon (´・ω・`) Donator

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    Ok. I will wait patiently. Thx for your help. :smile:
     
  13. Stolas

    Stolas waffles > pancakes Donator

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    No problem.

    Until then, make sure you don’t press any untrusted links.
     
  14. ItsLemon

    ItsLemon (´・ω・`) Donator

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    Ok.
     
  15. Kaiiven

    Kaiiven Donator

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    Ok I have banned your account because they were logged on and it does appear that your account has been compromised because it appeared on a different IP.

    Please now wait an hour or so, and then make a ban appeal.
     
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  16. ItsLemon

    ItsLemon (´・ω・`) Donator

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    What should I write in the appeal?
     
  17. Kaiiven

    Kaiiven Donator

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    Just say that your account was compromised basically.

    I will close this thread, as it isn't a bug.
     
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